Remove Purchase Doubt and Increase Conversion Rates
Give your store a built-in sales assistant and boost conversion with instant answers that build buying confidence.
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Trusted by eCommerce Brands Worldwide
The New Reality of Product Decision-Making
Shoppers Expect Instant Answers Before They Buy
Before making a purchase, shoppers want quick, clear answers to product questions. If that clarity isn’t immediately available on your site, hesitation sets in.
When Answers Aren’t Clear, the Buying Journey Breaks
When shoppers don’t find what they need, they look elsewhere. Leaving the site to search for answers elsewhere interrupts momentum, introduces outside influences, and reduces the likelihood of purchase.
Decisions Are Increasingly Shaped by AI Tools
More and more shoppers turn to AI tools like ChatGPT, Perplexity, and Google to get product answers and support buying decisions, sometimes before they ever reach your store’s website.
Without an On-Site AI Equivalent, Decisions Move Elsewhere
As AI becomes the default way shoppers get answers, stores without an on-site alternative leave those decisions to external sources, where competitors can influence the outcome.
AI Engineered for eCommerce Results
Decision-focused experience
A familiar conversational interface encourages questions, while smart product comparison inside the chat lets shoppers compare specs, images, and key differences without leaving the page.
Brand-safe and fully controlled
With human monitoring, weekly verification, and full control over tone and boundaries, accuracy is never left to chance. Through continuous analysis and structured oversight, our AI goes beyond traditional support functionality and is purpose-built to operate safely and reliably within real sales conversations.
Actionable monthly insights
Ongoing insights into what your customers are actually asking and where they hesitate, combined with clear recommendations on how to improve and optimize product pages to drive higher conversions.
Easy to launch, easy to scale
Fully managed with no code required. Integrates with nearly all eCommerce platforms so you can deploy quickly without disrupting your stack.
Proven Impact For Your eCommerce Store
~2 Questions Answered per Shopper
At the moment of decision
Lower Bounce and Drop-off
As shoppers find answers without leaving the site
+59%
Conversion Uplift
Among engaged shoppers
Reduced Support Load
By automating common pre-sale questions
Reduced Return Rate
Through clearer expectations before purchase
Boosted Engagement
From real-time, in-context product guidance
Works With Your Existing eCommerce Stack
AI Product Expert integrates seamlessly with all of eCommerce platforms and tools, so you can launch quickly without disrupting your current setup or performance.
Hear From Our Clients
“Barilliance has been an amazing partner for the last 10 years. They are R&D focussed, their tools are easy to implement, the team is responsive, and the results are clearly reported. Our partnership delivers measurable engagement, high performing conversion rates, and a more user-friendly shopping experience.”
Chris S.
CEO
“Barilliance is crucial to the running of our business. We use it in every possible aspect of our website. Our personalisation, customer engagement, product recommendations amongst others are now extremely sophisticated thanks to the product that Barilliance offers.”
Simon Molnar
CEO
“Barilliance is helping us with cart abandonment, product recommendations, live messages and onsite personalization. We are seeing big jump on conversion rate and user engagement with our website. Some of the early reports suggests that it’s contributing to nearly 20% of our online revenue.”
Viralkumar M.
Digital Trading Manager
“Easy to use, very powerful, the ability to create segments within seconds is just incredible.”
Claud P.
System Manager
“Barilliance’s personalization platform gives us the ability to create specific offers, and personalize the entire customer journey for our visitors. We’ve tripled eCommerce conversions since partnering with Barilliance.”
Michael Carlisle
Head of IT & Systems
“We were looking for a tool to automatically manage our merchandising needs…. Barilliance – its personalization software surpassed our expectations and drove conversion and cross sales up to record levels while literally saving hundreds of hours in manual work”
Juan Larrauri
Digital Marketing Manager
“Barilliance has been a great partner. The conversion rates through email my cart program have exceeded our expectations and we have seen an immediate ROI. The team at Barilliance has been very helpful and the implementation was very easy.”
Patrick Paroline
Vice President of Sales
“Barilliance’s personal recommendation product platform allows us to offer personalized products to each customer, customize the customer journey for site visitors and thus increase our revenue by 10%.”
Adi Rein Cohen
Ecommerce marketing manager
“Barilliance offers an advanced AI system. The Recommendations products have significantly enhanced the browsing experience on the Shilav site with personalized content relevant to each user. The conversion rate improved and with it an increase of about 10% in sales.”
Shani G.
Ecommerce marketing manager
Building Personalization Solutions for eCommerce Since 2009
For over 15 years, we’ve helped 3000+ brands worldwide improve conversion, engagement, and personalization across their online stores.
AI Product Finder is built on that experience. We combine intelligent product matching, real shopper behavior insight, and a fully managed implementation process to help guide buying decisions without adding operational complexity.
FAQs
What kind of questions does it ask?
Our AI automatically creates smart, relevant questions based on your product catalog. You can always customize the flow with specific questions or focus areas of interest.
Do I need to update the quiz manually when products change?
No. Product Finder automatically syncs with your product feed, so the quiz stays accurate and up to date – without manual work.
Will it slow down my website?
Not at all. Product Finder is lightweight and loads asynchronously to ensure your site stays fast and responsive.
Can I customize the look and feel?
Yes, everything from colors and fonts to tone of voice and button styles can be adapted to match your brand.
Can I track how it performs?
Yes. You’ll have access to a dashboard that shows engagement, completion rates, top selections, and conversion insights.
How is this different from traditional filters?
Unlike filters that rely on user guesswork, Product Finder actively guides users to the right product, reducing bounce rates and boosting conversions.
Sell More with AI-Powered Product Expert
Increase engagement, build trust, and help customers make faster, more confident purchase decisions.
