AI Product Expert
Turn Customer Questions into Conversions
Increase conversions by addressing customer uncertainties with instant, AI-powered answers that boost confidence in every purchase.
Meet the AI Product Expert
AI Product Expert is an affordable, AI-powered assistant that lives right on your product/category page, giving shoppers clear, concise answers to real product questions – just like a smart salesperson would.
Try the AI Product Expert live: click the button below to experience it on a real product page.
Enhance Your eCommerce Experience
Among Engaged Users
Per Engaged Shopper
Completion Rate
Click-Through Rate
Clicks on results per clicking visitor
Increase Sales & Conversions
Improve Customer Experience & Engagement
Reveal Customer Intent & Trends
Reduce Returns
Reduced Bounce & Drop-Off
Reduce Support Load
Key Benefits
Accelerate Product Discovery
Instead of endless scrolling and filter fatigue, shoppers are guided directly to the products that fit – quickly, clearly, and effortlessly.
Reduce Choice Overload
Too many options can paralyze shoppers. Product Finder simplifies decision-making by guiding users to what truly fits their needs.
Reveal Customer Intent & Trends
Each quiz response reveals what shoppers are really looking for. These insights help you optimize products, messaging, and marketing.
Precise product matching
By guiding customers to better-fitting products, Product Finder helps reduce mismatched purchases and costly returns.
Engaging Micro-Experience
Shoppers interact with your brand through a visual, intuitive quiz — turning a passive scroll into an active journey.
Reduce Purchase Hesitation
Shoppers get short, accurate, and relevant answers – no fluff, no confusion. This eliminates friction and builds confidence at the point of decision.
Confidence Through Contextual Answers
Our AI is purpose-built to answer real-world purchase questions like “Will this chair fit under my desk?” like a salesperson would do.
Familiar Interface
A modern, trusted design that shoppers recognize, trust, and not ignore. purchase questions like “Will this chair fit under my desk?
Your Own On-Site ChatGPT
Keep shoppers on your site with your private, store-specific AI assistant trained on your products – no need to turn to Google or ChatGPT.
Reveal Customer Intent & Trends
Every question asked reveals what your shoppers actually care about. These insights help you improve messaging, targeting, and product strategy.
Meaningful Interactions That Build Loyalty
Engaging with an AI that understands intent creates a sense of personal attention – which enhances brand perception and deepens customer loyalty.
Monitored AI You Can Trust
Our AI isn’t left to run wild – it’s trained, monitored, and refined to stay sharp, safe, and on-brand.
Unlike generic AI bots, our assistant is purpose-built for eCommerce and fully supervised by our team of AI experts.
Weekly Verification Tests
ONLY relevant and accurate answers
Responsible AI
No fluff, No hallucinations
Customize prompt
What Sets Us Apart
Every feature is crafted to help your shoppers make faster, better buying decisions – without friction.
AI-Generated Product Quiz
The quiz is automatically created using your product feed – no manual writing or upkeep required.
Automatic Product Matching
Our system maps quiz answers to relevant products using AI logic. No tagging, no spreadsheets, no maintenance.
Multi-Product Compatibility Logic
Great for stores with product variants, accessories, or bundles – the system understands what fits with what.
No-Code Setup
Install and customize the finder without developers – built to launch fast and fit seamlessly into any store layout.
Fully Customizable UI
Adjust colors, tone, question flow, and more to match your brand’s style and voice.
Built-In Analytics Dashboard
Track what customers are looking for, where they hesitate, and how well your products match their needs.
Hands-Off Maintenance
Our team fully manages the tool post-launch – continuously improving performance and adapting to changes in your catalog or strategy.
Smart Product Comparison Widget
Compare products side-by-side in chat with specs, images, and key differences
Actionable Insights
We analyze shopper questions to reveal demand, gaps, and opportunities for site improvement.
Modern Conversational Interface
Familiar and trusted UI that designed to drive usage.
Effortless Setup and Integration
No code required. We handle setup and customization, and the assistant embeds seamlessly without affecting your site’s speed or tools
Tone & Response Controls
Choose how your AI assistant speaks (Unbiased, Supportive, or Persuasive), manage follow up questions, and define topic boundaries.
Built-In Analytics Dashboard
Track engagement, top questions, and conversion impact.
Over 15 Years of Personalization Expertise
Since 2009, Barilliance has been at the forefront of eCommerce personalization. Backed by a team of seasoned SaaS and retail experts, we’ve helped hundreds of brands create smarter, more personalized shopping experiences. With deep industry knowledge and a proven track record, we know how to tailor the right AI solutions for every store, every need, every time.
Over 15 Years of Personalization Expertise
Since 2009, Barilliance has been at the forefront of eCommerce personalization. Backed by a team of seasoned SaaS and retail experts, we’ve helped hundreds of brands create smarter, more personalized shopping experiences. With deep industry knowledge and a proven track record, we know how to tailor the right AI solutions for every store, every need, every time.
15
250+
18
Flexible Plans That Grow With Your Store
Whether you’re just getting started or scaling up, our flexible plans make it easy to add the AI power you need — without the complexity.
No Lock In – Zero commitment, zero risk
Quick and easy setup
Fix Simple pricing – transparent, no token based, no surprises
Platform & industry agnostic
Seamlessly Integrates With All Leading eCommerce Platforms
Connect AI Product Expert to your existing eCommerce stack in minutes. Our solution is compatible with 99% of platforms and tools, making onboarding effortless and fast.
Flexible Plans That Grow With Your Store
Whether you’re just getting started or scaling up, our flexible plans make it easy to add the AI power you need – without the complexity.
No Lock-In
Quick and Easy Setup
Simple Fixed Pricing
Platform & Industry Agnostic
Frequently Asked Questions
How do you prevent inaccurate or irrelevant answers?
Our AI is purpose-built to answer product-related questions – not to generate generic fluff. On top of that, we run weekly quality audits in the background to ensure all responses are appropriate, trustworthy, and free of competitor mentions or off-brand content.
What kind of questions can the AI answer?
The AI can handle product-specific questions (e.g., size, specs, compatibility), policy-related queries (e.g., returns, shipping), and even product comparisons – all based on your existing data.
Will it slow down my website?
No. AI Product Expert is designed to load asynchronously and has no impact on site performance.
Can I customize the look and feel of the widget?
Yes! The widget can be fully customized to match your store’s branding and tone.
What if I want the assistant to match my brand’s tone?
You’re in control. You can fully customize the assistant’s tone and communication style to align with your brand – from professional to playful, or anything in between.
Is it compatible with other support tools or chatbots?
Yes. AI Product Expert can run alongside your existing chat or support tools without conflict.
What kind of analytics will I get?
You’ll see what customers are asking, which products generate the most questions, and where content gaps may exist – helping you optimize your store.
Does it comply with GDPR and other data regulations?
Yes, our solution is fully compliant with GDPR and other major data privacy regulations. We do not store or share personal customer data, and all interactions are processed securely in accordance with industry best practices. You remain in full control of the data collected on your site.
Get Started Today
Sell more with AI-powered Product Expert
For more information about implementation, pricing, or anything else, our experienced reps are here to help