Frequently Asked Questions

Do you support my eCommerce platform?

Do you integrate with offline sales? 

What kind of support do you offer?

How long does setup take?

What kind of reporting do you provide?

Will it slow my website?

Do I need to sign a contract to use Barilliance?

How does pricing work?

Trigger Email FAQs

I already use cart abandonment emails. Why should I use yours?

What types of email triggers does Barilliance support?

Do you offer a unique coupon feature?

What counts as a sale/conversion? What is your attribution model?

Product Recommendations FAQs

I already use product recommendations. What makes Barilliance different?

How does your machine learning work for product recommendations?

Can I override suggested products? (For example, to satisfy merchandizing needs, campaigns, etc.)

How do the product recommendation insertions work? Do we need to redesign our pages or insert additional tags?

What counts as a sale/conversions? What is your attribution model for product recommendations?