Ecommerce Personalization Blog
Ecommerce tips, strategies, and news – all without ever having
by April Maguire …………….
Follow Up With Email Immediately
When retailers wait to send follow-up messages, they run the risk of losing customers to other businesses or sending emails after shoppers have already come back on their own to recover their carts. If you reach out to customers too late, they may get annoyed upon realizing that they missed a potential coupon offer, and this can make them hesitant to shop at your site again.
Services like Barilliance.com offer automated, real-time emails to help retailers recover abandoned carts. Additionally, businesses can customize email templates and even send different offers to customers based on the value of items in their respective carts. Send your follow-up messages right away to avoid losing shoppers to other retailers in the future. Read More