By Andrew Bindelglass

Last week, Barilliance, the Israeli based provider of personalized solutions for e-commerce marketers, released a study detailing the best practices for following up when online shoppers abandon their cart. They found that successfully getting people to return to their abandoned carts and actually end up making purchases is not a single event but rather a multi-stage process.

In addition to persistence, timing is an important aspect of following up with customers….. Read More